Privacy Notice
Date of Revision: 11. listopadu 2025
Privacy Notice of Leezatko
OneClick AI Solutions s.r.o. ("Leezatko", "we", "us" or "our") is the Controller for the processing implemented through this website accessible at https://leezatko.ai and/or any affiliated website to which visitors or users may be redirected (the "Services"). OneClick AI Solutions s.r.o. is duly incorporated in the Czech Republic, having its address at Sokolovská 428/130, Karlín, 186 00 Praha 8, and registered with the Městský soud v Praze under the number C 435717.
The Services are an online chat application that uses artificial intelligence algorithms to generate virtual and fictional characters (the "AI Companions"), with whom you as a user of the Services ("you") can chat and exchange messages. The Services also include, but are not necessarily limited to, other media such as images, videos and voice notes. Parts of the Services may require you to create a user account and/or become a paid subscriber.
This Privacy Notice details how Leezatko collects, uses, discloses and handles your Personal Data for the Services and, as applicable, your rights under the European Union's General Data Protection Regulation 2016/679, and Directive 2002/58/EC concerning the Processing of Personal Data and the protection of privacy in the electronic communications sector ("ePrivacy Directive") (together "EU GDPR"), the UK Data Protection Act 2018 and the Privacy and Electronic Communications, Regulations 2003 ("PECR") (together "UK GDPR"), or the Federal Act on Data Protection 235.1 ("FADP"), together referred as "Applicable Data Protection Law".
By using the Services, you agree that you have read and understood our Privacy Notice.
1. Definitions
All capitalized terms not otherwise defined in this Privacy Notice or in the GDPR shall have the following meaning:
2. Purposes of Personal Data Processing
As we are committed to respect your privacy, such Services will always be provided in accordance with the most relevant legal basis. If you do not or cannot provide us with the required data, we may not be able to provide the Services to you.
| Purpose of the Processing | Categories of Personal Data | Legal basis |
|---|---|---|
| Account creation <br>Managing your registration to our Services. | - Email address (as disclosed by you; mandatory registration field); <br>- Encrypted password (as disclosed by you; mandatory registration field); <br>- Nick name/screenname (as disclosed by you); <br>- User gender (as disclosed by you); <br>- First and last name (as disclosed by you or third-party authentication systems, e.g., if you create your account via Google single sign-on); <br>- Creation date and time and signup provider (e.g., Twitter; Google; Discord; Email) (generated based on the options you select); <br>- Phone number (optional field in profile settings). | Consent; necessity for the performance of a contract; compliance with our legal obligations. |
| Account management | - Currency (based on detected country); <br>- Country and/or city (detected based on IP address and zipcode (if given)); <br>- Token balance (generated by us on the basis of your purchase); <br>- Last User account update date and time (generated by us); <br>- Current and last sign in date and time (generated by us); <br>- Current and last sign in IP (generated by us); <br>- Sign-in count (how many times a user signed in) (generated by us). | Our legitimate interest in addressing your queries. |
| Provision of the Services <br>- Customization of the AI Companions or linked to specific features of the Service; <br>- Generation of image action, body, clothes; <br>- Interactive chat with AI Companion; <br>- Voice call. | Content data i.e.: <br>- User preference vis à vis the AI Companions (e.g., AI Companions' ethnicity, age, eye color, hair type, body type, personality, voice, occupation, type of relation, none of which relate to a living natural person) (as provided by you); <br>- User prompt voluntarily entered to generate Content, to the extent these contain Personal Data (e.g., communications, message, calls to AI Companions) (as provided by you); <br>- Content generated by AI Companions. (as generated by us). | Consent; necessity for the performance of a contract. |
| Support of the Services <br>Service support to inform you and to answer your request (sending of service email, technical support, answers to customers etc.). | - Supporting data (entered in the free field through the "Contact us" window sent by email to Leezatko), email address (as provided by you) and possible answer (generated by us); <br>- Device information (mobile/desktop), browser type (e.g., Chrome, Firefox etc.), Content as needed e.g., when technical issues need to be investigated; <br>- Cookies (as detected by us). |
3. Marketing
We may send you marketing about our Services, other information in the form of alerts, newsletters and invitations to events or functions which we believe might be of interest to you, or in order to update you with information which we believe may be relevant to you (such as commercial news). We may communicate this to you according to the contact channels you provided and your stated preferences, including by telephone, email or other digital channels.
If you do not wish to receive marketing information from us, you can unsubscribe by:
a. clicking on the 'Unsubscribe' or subscription preferences link in a direct marketing email that you have received from us; or
b. contacting us using the contact details specified in Section 11 below.
Please note that opting-out of marketing communications will not affect the sending of communications related to the Services themselves.
4. Third Party Marketing
We will get your express opt-in Consent before we share your Personal Data with any company outside Leezatko for marketing purposes.
You can ask us or third parties to stop sending you direct marketing messages by electronic means at any time by logging into the Services or third parties' websites and adjusting your marketing preferences, or by following the opt-out links on any marketing message sent to you by such third parties.
5. Sharing your Personal Data
We may share your information with:
a. service providers to deliver the Services as follows:
• payment service providers (UpGate);
• AI model providers (e.g., DeepSeek for text generation, ElevenLabs for voice generation, and others for image/video generation);
• hosting service providers;
• email marketing tools providers;
• affiliate partner tools.
b. professional advisers where necessary to obtain advice or assistance, including lawyers, accountants, IT or public relations advisers;
c. legal and regulatory authorities, as required by applicable laws and regulations; and
d. our employees, as needed for them to carry out their work.
We will not disclose, sell, trade, or otherwise transfer your Personal Data to any third parties without your Consent (where required) or unless otherwise stated in this Privacy Notice.
If OneClick AI Solutions s.r.o. merges with, or is acquired by, another company or organization, or sells all or a portion of its assets, your Personal Data may be disclosed to our advisers, any prospective purchaser or any prospective purchaser's adviser, and may be among the assets transferred. However, Personal Data will always remain subject to this Privacy Notice, as updated in accordance with section 13.
6. Retention Period
We retain your Personal Data for as long as your account is in existence or necessary to fulfill the purposes for which we collect it or as needed to provide you with the Services, except if required otherwise by law.
However, when you terminate your account, we will still retain your Personal Data for a period of time. Usually, we will store your Personal Data for a period after you cease being a User of our Services, beginning at the date your account is closed.
We generally keep:
a. Personal Data relating to your account up to three to five years after your last use of the Services to address potential customer inquiries and/or permit further use of the platform (unless you request deletion earlier), financial and transactional data seven years from their date of issuance (in accordance with our tax obligations); and
b. marketing data until you withdraw your Consent or for a period of two years after your last interaction.
c. In accordance with any legally mandated retention periods or in connection with ongoing legal disputes (as applicable);
d. Retention periods may be changed from time to time based on business or regulatory requirements. In such cases, we will update this Privacy Notice accordingly.
7. Personal Data of minors
OneClick AI Solutions s.r.o. does not provide Services or collect Personal Data from anyone under 18 years of age or equivalent minimum age depending on jurisdiction. Our Services are intended for use only by adults who are at least 18 years of age, or the age of majority in the jurisdiction in which they reside and/or access the Services. If we learn that we have been misled by an underaged individual, we will take steps to delete the information as soon as possible and block such User.
8. Third-party links
The Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the Privacy Notice of every website that can be accessed through the Services.
9. Your Rights under the GDPR
9.1. Right to access your Personal Data
You have the right to request a copy of your Personal Data that we hold.
9.2. Right to rectification
You have the right to obtain from the Controller without undue delay the rectification of inaccurate Personal Data concerning you.
9.3. Right to erasure
You can request that we erase your Personal Data in limited circumstances where it is no longer needed, you have withdrawn consent, processing was unlawful, or to comply with a legal obligation.
9.4. Right to request restriction of Processing of your Personal Data
You may request that we suspend the Processing of your Personal Data in certain scenarios, such as when you contest the accuracy of the data.
9.5. Right to portability
You can ask us to provide you with the Personal Data you provided in a structured, machine-readable format, or have it transferred directly to another Controller.
9.6. Right to withdraw your Consent
You have the right to withdraw your Consent at any time and free of charge.
9.7. Right to object to the Processing of your Personal Data
You can object to Processing based on our legitimate interests if you believe your fundamental rights and freedoms outweigh our legitimate interests.
9.8. Right to object to how we use your Personal Data for direct marketing purposes
You can request that we change the manner in which we contact you for marketing purposes and withdraw consent for direct marketing at any time.
10. Right to obtain a copy of Personal Data safeguards used for transfers outside your jurisdiction
You can ask to obtain a copy of the safeguards under which your Personal Data is transferred outside of the European Union, the United Kingdom or Switzerland.
11. Contacting us, Complaints
You have a right to lodge a complaint with your local supervisory authority.
If you have any questions, concerns, or complaints regarding this Privacy Notice, or if you wish to exercise your rights related to your Personal Data, you can reach us at the following contact details.
Privacy Team
Email: support@leezatko.ai
Mailing Address: OneClick AI Solutions s.r.o., Sokolovská 428/130, Karlín, 186 00 Praha 8, Czech Republic
We will make every reasonable effort to honor your request promptly and respond to all legitimate requests within one month.
12. Data Security
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
13. Changes to the Privacy Notice
We may revise this Privacy Notice from time to time. If we modify our Privacy Notice, we will post the revised version on the Services with an updated revision date. Where such changes are substantial, we will also notify you by other means prior to the changes taking effect.
| Our legitimate interest in addressing your queries and technical issues. |
| De-identification and/or anonymization of data <br>- Improve and develop our services <br>- Conduct internal research <br>- Perform quality assurance and data analysis | - Exchanges with AI Companions, including prompts, requests, and corresponding Outputs are anonymized and/or de-identified in order to perform the processing purposes explained herein. | Our legitimate interest in providing the best Service possible and improving our Services. |
| Improvement and Development of our Services and Technology; Research <br>- train and develop our AI models and moderation technologies; <br>- prepare datasets for further training, which preparation may include human review of de-identified and/or anonymized interactions with AI Companions; and <br>- conduct internal research, for example, to develop new product features. | - Exchanges with AI Companions, including prompts, requests, and corresponding Outputs are anonymized and/or de-identified in order to perform the processing purposes explained herein. <br>- For internal research: additionally, users' interactions with the platform. | Our legitimate interest in providing the best Service possible and improving our Services. |
| Quality Assurance (QA) and Statistical Analysis <br>- Querying data for QA purposes, e.g., ensuring that content generation tools are working as intended <br>- Analyzing de-identified and/or aggregated data, e.g., to monitor usage trends | Content data are randomly queried in order to perform quality assurance, e.g., ensuring that content generation tools are working as intended. | Our legitimate interest in providing the best Service possible, and detecting errors and/or misuse of the platform. |
| Debugging and Technical Analysis <br>- Monitoring use of the platform to detect anomalies or security vulnerabilities | - Log files that include users' interactions with the platform, user-IDs, and timestamps. <br>- Log files are automatically deleted after 30 days. | Our legitimate interest in improving our Service, debugging, detecting and responding to errors, misuse of the platform, and security threats. |
| Payment processing <br>Processing by payment service providers and payment orchestrators for security and payment for: <br>- Subscriptions; <br>- Tokens; <br>- Refunds in appropriate cases. | UpGate <br>- IP address; <br>- Browser, browser language; <br>- User agent; <br>- email; <br>- Payment token card, payment token type; <br>- Bin card, scheme card; <br>- Data ID; <br>- Card expiry year and month; <br>- Customer name; <br>- Last 4 digits of payment card; <br>- BIN country name, country code, bank; <br>- Payment method (card, Applepay, Gpay). | Payment service processing: Necessity for the performance of a contract. <br>Payment orchestration: legitimate interest in optimizing payment processing. |
| Direct Marketing <br>- Deliver marketing emails to users who have opted-in to same, to inform them of updates, offers and features through our newsletter; <br>- Enable affiliate marketing program questionnaire. | - Email address (as disclosed by you; mandatory registration field); <br>- First and last name (as disclosed by you and if you used a specific authentication method, e.g., Google, to create your account); <br>- Account number; <br>- Website or traffic source URL; <br>- Whether email was opened or not; and <br>- Data linked to the affiliate marketing program questionnaire free fields to introduce potential affiliates and how they plan to promote the Service. | Our legitimate interest in improving our Services (direct marketing by us for similar products and Services) or consent (third party marketing). |
| Analytics other than through cookies or other tracking technologies <br>Allowing customer surveys, marketing campaigns, market analysis. | - Account number; <br>- Email address (as disclosed by you; mandatory registration field); <br>- Answer provided by the User. | Consent |
| Safety and moderation <br>- Moderation of the Services (problematic behaviour, abuse report, action taken); <br>- Human review of content and users flagged by our moderation controls and/or reported by you; <br>- Ensuring compliance with and enforcing our Policies; <br>- Reporting to law enforcement in appropriate cases. | - Requests and prompts to the AI models; <br>- Users and/or Content that is reviewed by human moderators: <br>- Action taken in response to flagged Content; <br>- Metadata regarding your Content (time/date sent, originating IP address); <br>- Account data and history; <br>- In appropriate cases, information required by local authorities and/or information to facilitate the investigation of individuals who use the Services to conduct unlawful activity, including specifically but not limited to Uploading or creating CSAM. | Necessity for compliance with legal obligations (e.g., detecting and reporting illegal behavior); necessity for the performance of a contract (e.g., to respond to breaches of our policies); legitimate interest in preventing misuse of our Services. |
| Legal & Accounting <br>- Record keeping; <br>- Invoice recovery; <br>- Compliance with court orders; <br>- Management of data subject access requests. | Supporting data (as provided by you) such as contact data, payment data or credentials. | Necessity for compliance with legal obligations. |
| Complying with lawful requests from authorities, court orders and exercising and/or defending our legal rights. | Supporting data (as provided by you) such as contact data, payment data or credentials, and/or any information within the scope of lawful legal requests or processes. | Complying with our legal obligations; our legitimate interest in defending our rights. |