TERMS OF SERVICE

Last Updated: December 15, 2025 Version: 1.5

1. INTRODUCTION AND ACCEPTANCE OF TERMS

1.1. These Terms of Service (hereinafter referred to as "Terms" or "ToS") constitute a legally binding agreement between you as a user (hereinafter referred to as "User" or "you") and the service operator:

OneClick AI Solutions s.r.o. with its registered office at Sokolovská 428/130, Karlín, 186 00 Prague 8 ID No. (IČO): 23948353 Tax ID (DIČ): CZ23948353 registered with the Municipal Court in Prague under file no. C 435717 (hereinafter referred to as the "Company", "we", "us")

1.2. These Terms govern your access to and use of the website www.leezatko.ai, including any content, functionalities, and services offered on this domain (hereinafter collectively referred to as the "Service").

1.3. IMPORTANT WARNINGS FOR USERS: Before using the Service, please pay attention to the following points:

Services are for entertainment purposes only. They are not intended as emotional or any other form of professional support. If you are in distress, please contact a qualified professional.
Fictional Nature of AI: All conversations with AI Characters are entirely fictional. AI Characters do not have real emotions, intentions, or the ability to fulfill promises in the real world (e.g., meetings). Any resemblance to reality is purely within the context of role-play.
Accuracy of Content: Due to the nature of generative AI, the Service may produce content that is inaccurate or incomplete. Users are responsible for assessing the suitability of the information.

1.4. Acceptance: By accessing the website, registering an account, or purchasing services, you express your irrevocable agreement to these Terms.

1.5. Changes to the Service: The Company is constantly developing AI technology. We reserve the right to add, change, limit, or remove features or components of the Service (e.g., specific AI models or voices) at any time without prior notice.

1.6. Related Documents: These Terms are supplemented by the following policies, which form an integral part hereof:

Privacy Policy: Privacy Policy
Cookie Policy: Cookie Policy

2. ELIGIBILITY AND AGE RESTRICTIONS

2.1. The Service is intended exclusively for persons over 18 years of age. We do not knowingly collect personal data from persons under 18 years of age.

2.2. By accessing the Service, you honestly declare that you have reached the age of majority. Details on the protection of minors can be found in:

Underage Policy

3. USER ACCOUNT AND SECURITY

3.1. Registration is required to fully utilize the Service (especially chat with AI Characters). You are fully responsible for all activity that occurs under your Account. The Account is non-transferable.

3.2. Security: Users should not share sensitive personal data (financial data, addresses, passwords) with AI Characters, even though conversations are private. The Company is not liable for the misuse of data that the User voluntarily shares in the chat.

4. USER CONDUCT AND PROHIBITED CONTENT

4.1. The User agrees to comply with laws and our community standards. It is prohibited to use the Service to create content that is illegal, threatening, or abusive.

4.2. Community Guidelines: Detailed rules of conduct can be found here:

Community Guidelines

4.3. Blocked Content: We apply zero tolerance towards content depicting child sexual abuse (CSAM), violence, and non-consensual deepfakes. The full list of prohibited topics:

Blocked Content Policy

4.4. Technology Protection and Data Mining Ban: It is strictly prohibited to use any automated systems (robots, spiders, scrapers) to access the Service, copy AI Character profiles, or mine data. Furthermore, it is prohibited to attempt reverse engineering to uncover the source code, prompts (system instructions for AI), or algorithms of the Company.

5. GENERATIVE AI AND INTELLECTUAL PROPERTY

5.1. Company Rights: All intellectual property rights to the Service, software, design, and AI Characters belong to OneClick AI Solutions s.r.o.

5.2. User Content: The User retains rights to their inputs (prompts). However, by uploading content, you grant the Company a non-exclusive, worldwide license to use this content for the operation, improvement, and training of AI models, as well as for marketing purposes.

5.3. Feedback: If you send us any ideas, suggestions for improvement, or feedback regarding the Service, you agree that we may use these suggestions without any limitation and without any claim to reward or compensation for you.

6. CONTENT MODERATION AND REPORTING

6.1. We reserve the right to monitor content using automated tools (LLM) as well as manual review to ensure safety.

6.2. Procedures:

Reporting Content: Content Reporting Policy
Content Removal: Content Removal Policy
Complaints: Complaint Policy

7. PAYMENT TERMS, TOKENS, AND SUBSCRIPTIONS

7.1. Service Model: The Service operates on a subscription basis and/or the purchase of credits (tokens). Free users have limited access (e.g., a limited number of messages).

7.2. Subscription and Renewal:

The subscription is paid in advance (monthly, quarterly, annually).
Automatic Renewal: The subscription automatically renews at the end of each period. Automatic renewal can be canceled at any time in the account settings ("My Profile / Settings / Unsubscribe").

7.3. Token Logic:

Tokens are a virtual currency used to pay for premium features.
Tokens cannot be transferred between accounts.
Upon cancellation of the subscription, tokens expire at the end of the current billing period. Unused tokens do not carry over to the next period nor are they refunded.

7.4. Cancellation and Access:

If you cancel your subscription, it remains active until the end of the paid period. Afterwards, the account switches to the free version and access to premium content will be limited.

8. REFUND POLICY

The Company applies the following specific rules for refunds:

8.1. Subscription Refund:

The request must be submitted within 24 hours of the payment being made.
A refund will be DENIED if the user has met at least one of the following conditions during the given period:
- used more than 10 tokens;
- used more than 2 minutes of voice call;
- or created 3 or more Custom AI Characters.
Payments cannot be refunded in the event of technical issues on the user's side.

8.2. Token Package Refund:

The request must be submitted within 24 hours of purchase.
A refund will be denied if any purchased tokens have already been used.

8.3. General Rules:

Only card payments can be refunded.
No refunds for moderated content: If your content was removed or your account blocked due to a violation of the Policies (e.g., generating prohibited content with an AI Character), you are not entitled to a refund.

8.4. Waiver of Right of Withdrawal (for EU consumers): The User expressly agrees that the Service (delivery of digital content) is made available to them immediately after payment, i.e., before the expiration of the statutory 14-day period for withdrawal from the contract. For this reason, the User acknowledges that upon payment and launch of the service, they lose the right to withdraw from the contract within the meaning of Section 1837(l) of the Civil Code. The claim for a refund is governed exclusively by the rules set out in points 8.1 and 8.2.

9. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

9.1. The Service is provided "AS IS". The Company provides no guarantees regarding continuous availability or error-free operation.

9.2. The Company is not liable for the actions of users based on interaction with AI Characters. Users acknowledge that they are communicating with software, not a human.

9.3. Liability Cap: To the maximum extent permitted by applicable law, the total aggregate liability of the Company to the User for any claims arising in connection with these Terms or the use of the Service shall not exceed the amount actually paid by the User to the Company in the last 12 months prior to the event giving rise to the claim for damages.

9.4. Indemnification: The User agrees to indemnify and hold harmless the Company, its directors, employees, and partners from any claims, damages, liabilities, losses, and costs (including reasonable legal fees) arising out of or in connection with: (i) the User's violation of these Terms; (ii) the User's misuse of the Service; or (iii) the User's violation of any rights of third parties.

10. EXEMPTION UNDER 18 U.S.C. § 2257

10.1. In accordance with US federal laws and international standards, we declare: All visual depictions on this website are exempt from the provisions of 18 U.S.C. § 2257 and 28 C.F.R. § 75 because they do not depict actual persons engaging in sexually explicit conduct as specified in 18 U.S.C. § 2256 (2) (A) through (D). All content consists of computer-generated (AI) simulations that merely resemble human beings but are not recordings of actual persons.

11. FINAL PROVISIONS

11.1. These Terms are governed by the laws of the Czech Republic. Disputes will be resolved by courts in the Czech Republic.

11.2. The Company reserves the right to change the Terms at any time. By continuing to use the Service, you agree to the new wording.

11.3. Consumer Dispute Resolution (ADR): In the event that a consumer dispute arises between us and a consumer from a purchase contract or a contract for the provision of services that cannot be resolved by mutual agreement, the consumer may submit a proposal for out-of-court resolution of such a dispute to the designated entity for out-of-court resolution of consumer disputes, which is: Czech Trade Inspection Authority, Central Inspectorate – ADR Department, Štěpánská 15, 120 00 Prague 2, Web: adr.coi.cz.

11.4. Severability Clause: If any provision of these Terms is or becomes invalid or unenforceable, this shall not affect the validity of the other provisions. The invalid provision shall be replaced by a provision that comes closest in meaning and purpose to the original provision.

Contact: In case of questions or complaints, please contact us at: support@leezatko.ai.